If you haven’t received your referral reward yet, here are the most common reasons:
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1. Your friend hasn’t completed their first order
• You only receive your £15 reward once your friend’s first order is fully processed and confirmed.
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2. Minimum spend not met
• The order must be at least £60 to qualify for the referral reward.
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3. Referral not tracked properly
• Make sure your friend placed their order using your referral link or by entering your name at checkout.
• If they didn’t follow one of these methods, the reward won’t be applied.
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4. Timeframe
• Referral rewards are usually sent shortly after your friend’s order is confirmed.
• In some cases, this can take up to a few days.
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5. Email filters
• Check your spam or junk folder for the reward email.
• Search for “Huel Referral Reward” to see if it landed there.
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👉 If you’ve checked all of the above and still haven’t received your reward, please contact us at team@huel.com and we’ll look into it for you.